FAQ

This FAQ is designed to answer common questions and provide guidance for students and teachers/professors using RealBoard in conjunction with RealLives.

1. How do I access RealBoard from RealLives?

To access RealBoard from within RealLives:

1. Log in to RealLives and start your gameplay.

2. Look for the RealBoard button on your dashboard or during gameplay.

3. Click the RealBoard button to open the interface. You’ll have three options:

   • Add a card with a screenshot

   • Add a card without a screenshot

   • Go to RealBoard Home

2. What are my options when I click the RealBoard button?

When you click the RealBoard button in RealLives, you are presented with three options:

1. Add Card with Screenshot: You can capture a screenshot from the game and post it to RealBoard.

2. Add Card without Screenshot: You can post a card without attaching a screenshot.

3. Go to RealBoard Home: You can return to the main RealBoard page where all your boards, cards, and assignments are organized.

3. How do I create a card with or without a screenshot?

After clicking Add Card with Screenshot or Add Card without Screenshot, you will need to:

1. Select a Section: Choose which section in the board you want to post to. Each section corresponds to different topics or assignments.

2. Provide a Title: Enter a descriptive title for your card.

3. Write a Description: Provide a detailed explanation or reflection related to your gameplay.

4. Attach Media (Optional): You can add media such as images, videos, or documents.

5. Tag SDGs: Select up to two Sustainable Development Goals (SDGs) that are relevant to your post.

6. Submit the Card: Click Add to RealBoard to post your card to the board.

4. What are Sections in RealBoard?

Sections are categories within a board that organize your cards by topic or assignment. Teachers/Professors create these sections based on the objectives of the class. When you post a card, you’ll choose the section that best fits your post.

For example, a section could be called "Personal Reflection" or "About the Country" and is where you’ll post your work related to that topic.

5. What are Cards?

Cards are individual tiles in RealBoard where you post your work or reflections. Each card can include a title, description, media (such as screenshots), and SDG tags. Cards are submitted within the relevant sections of a board.

6. What are SDGs and why do I need to tag them?

SDGs stand for Sustainable Development Goals, which are a set of 17 global goals designed by the United Nations to promote sustainability. When you create a card, you can select up to two SDGs that relate to the content of your card.

For example, if your gameplay involves discussing health issues in a country, you might tag Goal 3: Good Health and Well-being.

7. How do I know which board I’m posting to?

When creating a card, you will see the Board Name at the top of the card creation window. This tells you which class or assignment the board is connected to. Your teacher/professor sets up the board when they create an assignment in RealBoard.

8. How can I see my total number of posts or cards?

While you are creating or viewing a card, you will see the Total Number of Cards posted by you in that class or assignment. This helps you keep track of your progress.

9. What if I can’t upload a screenshot or media file?

If you’re having trouble uploading a screenshot or media file, check the following:

• Ensure the file is the correct format (e.g., .jpg, .png for images, .mp4 for videos).

• Check the file size; large files may not upload easily.

• Verify your internet connection is stable.

If issues persist, contact support or your teacher/professor for help.

10. What happens after I submit my card?

Once you submit your card:

1. Your card will be posted in the relevant section of the board.

2. It will be visible to your teacher/professor and classmates.

3. Your teacher/professor may provide feedback or comments on your card.

4. You can always view or edit your card by returning to the board.

11. How do I access the RealBoard Home page?

If you select the Go to RealBoard Home option:

• You will be redirected to the main RealBoard page where all your boards, sections, and cards are displayed.

• From here, you can manage your cards, explore different boards, and view the progress of your classmates.

12. What notifications will I receive?

You will receive notifications in RealBoard for:

• New Class or Board: When your teacher/professor creates a new class and you are added to it.

• Invitation to a Board: When someone invites you to their personal board.

13. Can I edit a card after posting it?

Yes, you can edit your card after posting:

1. Go to the board where you submitted the card.

2. Find the card you wish to edit.

3. Click the Edit button to update the title, description, media, or SDG tags.

4. Save your changes.

14. What if I’m added to a new class in RealBoard?

If your teacher/professor adds you to a new class:

• You will receive a notification letting you know that you’ve been added to a class.

• A new board will automatically be created for the class in RealBoard.

• You can access the board and start posting cards related to the class assignment.

15. What should I do if I can’t see my class or board?

If you cannot see your class or board in RealBoard:

1. Check your notifications for updates on new classes or boards.

2. Ensure that you are logged in with the correct student account.

3. Contact your teacher/professor to confirm that you’ve been added to the correct class.

If you still have trouble, you may need to contact RealBoard support.

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